Nintendo TOKYO
Nintendo's first official store in Japan, on Shibuya PARCO 6F — Mario, Zelda, Splatoon, Animal Crossing and Kirby goods, exclusives and life-size photo spots.
Opening hours
- Daily
- 10:00–21:00
Known for
What it is
Nintendo TOKYO, on the 6th floor of Shibuya PARCO, is the first official Nintendo-run store in Japan (opened 2019). It stocks official merchandise spanning Super Mario, The Legend of Zelda, Splatoon, Animal Crossing, Kirby, Pikmin and more — apparel, plush, stationery, homeware and Tokyo/store-exclusive items, plus hardware and software.
The floor is shared with Pokémon Center SHIBUYA next door, making Shibuya PARCO 6F a single destination for both. Expect life-size character displays and photo spots. On weekends, holidays and other busy days, entry is by numbered ticket (one per person), handed out at Shibuya PARCO 1F before opening and at the 6F outside-stair entrance by the Mario statue after opening. Tax-free shopping is not confirmed: Nintendo's store page doesn't mention it, and Shibuya PARCO's official tax-free list for 6F names Pokémon Center Shibuya but not Nintendo TOKYO (checked 2026-10-03).
FAQ
- What are Nintendo TOKYO's opening hours?
- As of 2026-10-03, Nintendo's official store page lists 10:00–21:00. The store follows Shibuya PARCO's opening days.
- Do I need a ticket to get in?
- On busy days, yes. For the time being, on Saturdays, Sundays, holidays and other days expected to be crowded, entry is by numbered ticket (seiriken), one per person — handed out at Shibuya PARCO 1F before opening and at the 6F outside-stair entrance in front of the Mario statue after opening (official store page, as of 2026-10-03).
- Is Nintendo TOKYO tax-free?
- Not confirmed. Nintendo's official store page doesn't mention tax-free shopping, and Shibuya PARCO's official tax-free shop list for 6F includes Pokémon Center Shibuya but not Nintendo TOKYO (checked 2026-10-03). Ask at the register before counting on it.
- Will games and consoles bought here work outside Japan?
- Nintendo says the video-game products sold at its official stores are made for the Japanese market, and it asks anyone planning to use them outside Japan to check its compatibility information first (as of 2026-10-03).
- Can I return or exchange something I bought?
- Only within tight limits. Defective or damaged items: contact the store within 14 days of purchase, with your receipt. Change-of-mind returns are accepted in principle only within 7 days, for unopened and unused items, with the receipt — and never for game software, consoles or game accessories (nor food, random-draw items, downloads or prepaid cards). Nintendo's online support desk doesn't handle store returns, so contact the store directly (official store page, as of 2026-10-03).
